These TERMS and CONDITIONS govern your use of OneCSN LLC’s website. Please review these Terms carefully.
The Company or Website means OneCSNLLC. The Consumer, The Customer, Purchaser, or You, means the account applicant or person who buys or agrees to buy goods from the company.
3. User’s Actions
You agree to use this Website in a lawful, and appropriate manner. You agree to comply with the Terms and any rules related to the Website or other restrictions detailed herein. You agree that you will not: (i) violate the rights of others, including any intellectual property rights; (ii) use any technique or device to bypass, disable, or circumvent the content protection or access control mechanism on the Website; (iii) interfere with others’ use of this Website; (iv) introducing any virus, or any other computer code, programs, or files which disrupts, interrupts, destroys or limits the function of the Website; (v) encourage or engage in any conduct that would constitute a criminal offense or give rise to civil liability; (vi) copy, create any derivative works or otherwise violate the copyrights of the website or of third parties, or (viii) violate or breach these Terms.
4. Age Restrictions
You agree to be of legal age to purchase and/or use any product that must adhere to official or recommended age ratings. If you use any OneCSN Service, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. OneCSN does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use OneCSN’s Services only with involvement of a parent or guardian. OneCSN reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.
5. Product Specifications
The company warrants that the goods will, at the time of delivery, correspond to the description given by the company. It is the responsibility of the consumer to check the compatibility and suitability of goods for any particular purpose before ordering. Before placing an order, should the customer require any assistance with the compatibility of parts, they may contact the:
Sales department: By email at [email protected]
Via Live Chat, or via our contact us page.
The company may charge you fees for goods and services offered for sale on or through the Website with the prices stated on this website as the final price for any product. You agree to pay all fees and charges, including applicable taxes, surcharges, restocking or cancellation fees incurred through your activity on or through the Website, and/or through your Account at the prices listed on the Website and all taxes imposed by any governmental authority. Unless otherwise specified on the Website, all prices will be quoted and charged in U.S. Dollars and prices stated on the website are final and binding regardless of any other pricing or data source. We reserve the right to change the amount of or the basis for determining any prices and to institute new fees and costs effective upon publication of such revised pricing policies on the Website.
Payment will not be taken from the consumers Credit card until all goods ordered are in stock and ready for dispatch. The contract will be deemed as active once payment has been received by the company. Coupons may be used up to the date of expiration. To redeem coupon code, enter the code into the area provided during checkout. Coupons must be redeemed at the time order is submitted.
Under this agreement, the payment processing service for goods and/or services purchased on this website are provided by PayPal. American Express, Discover, Mastercard, PayPal, and Visa are acceptable forms of payment.
7.a Stock Status
Our company will attempt to timely update the status flags showing whether an item becomes unavailable or is discontinued. However, we cannot guarantee that the goods and services advertised on the Website will be available when ordered and insufficient quantities may be available. Where an item is out of stock, our sales team will notify you and cancel the order or to offer other available options such as substitute items or refunding the payment. When the item becomes available it will be your responsibility to re-place the order at your convenience. For orders with more than one item, any in stock items will be shipped, you will be notified, and the out of stock items will be canceled. Any payments made for out of stock items will be will be credited. OneCSN is not responsible for order delays caused by out of stock items.
7.b Misprints, Abuse
OneCSN does not warrant that the Website, including without limitation product descriptions, photographs of products, and prices are accurate, complete, reliable, current or error-free; and we reserve the right to cancel, to terminate or not to process orders (including accepted orders) where the price or other material information on this site is inaccurate or when we recognize abuse of our policies.
We are not responsible for any typographical errors or inaccuracies set forth in this website. The information, prices, and discounts set forth herein are subject to change without notice.
The consumer will be given an estimated date of dispatch when placing orders. If these dates are exceeded, the company will endeavor to keep the consumer informed of the delay and an expected new delivery date. In the case of any ambiguity, customers are welcome to contact our Customer Services team:
By email at: [email protected]
Via Live Chat support or our contact us page.
All orders will be shipped by OneCSN from one of its origin locations. The selection of the warehouse is at our sole discretion although efforts will be made to use the closest possible warehouse to the delivery address subject to stock availability. OneCSN may use USPS, FedEx, or UPS for shipping with such determination at our discretion.
Onecsn will undertake shipping of products using a domestic or international carrier of its choosing. Rates may vary on any given order due to over-weight, over-size, out of area shipping as well as duties/customs charges and whilst every reasonable effort shall be made to keep to any delivery date, time of delivery shall not be of the essence and the company shall not be liable for any losses, costs, damages or expenses incurred by the consumer or any other person or company arising directly or indirectly out of any failure to meet any estimated delivery date. The risk in the goods shall pass from the company to the consumer upon delivery of such goods to the consumer.
Under no circumstances shall the company be responsible for any indirect, incidental or consequential damages.
12. Force Majeure
The seller will not be under any liability whatsoever in the event that the seller is prevented or delayed from supplying or making delivery of any goods by any reason or cause beyond the seller’s control. These events include acts of God, civil commotion, riots, flood, drought, fire, legislation or any acts by third party companies or individuals not either under contract to or employed by the seller.
13. Cancelling an Order
13 a. Cancellation of Order – Prior to dispatch by the company
Please note, email contact is subject to potential delay(s) and for expediency, we recommend contacting us via our 24-hour Live Chat support.
13 b. Cancellation of Order– After dispatch
Consumers may return specified goods without reason up to 7 days after receipt for a refund. This excludes goods made to the consumer’s specifications. It does not apply to goods intended for everyday consumption, Food and other perishable items, Personal hygiene products, Health care products, Video recordings, computer software unsealed by the consumer and processors/CPU’s where packaging has been opened are also excluded. The cost of returning and appropriately insuring the goods until satisfactory receipt at the company, and a 15% restocking fee will be borne by the consumer.
Food and other perishable items are not returnable and are non-refundable unless the item is out of date on the date of arrival or the wrong item was shipped. Please contact our customer service team at [email protected] for return and credit instructions.
The consumer must, within fourteen (7) days of receipt of the goods, contact the Customer Services department either:
The consumer will be required to return the goods to the company before a refund can be processed. The consumer will be issued a Product Return Number (RMA) number for use in returning the item. OneCSNLLC cannot be held responsible for any goods returned without first obtaining an RMA number. The goods remain the property of the consumer until received on premises at the company. Any delivery refunds will be at the most cost effective pricing for that item and will not cover enhanced delivery, additional or excess charges. Please see our shipping and returns policy for information.
14. Damages, Shortages and Incorrect Goods
To expedite your redress, we recommend the consumer report any damage, shortage or incorrect goods to the company within seven (3) days of delivery either:
By email at: [email protected]
Via Live Chat, or via our contact us page.
Please note, email contact is subject to potential delay(s) and for expediency, we recommend contacting us via Live Chat. Provided prompt notice of transit damage or loss is given and provided, it is proved to the company’s satisfaction that such damage occurred in transit but not otherwise, the company will refund, repair or replace such equipment free of charge to the consumer. If any goods appear visually or otherwise damaged at the point of delivery to the consumer, the consumer should either sign for the goods as damaged or unchecked, or reject the goods for return to the company/supplier by the courier. In either instance, the consumer should contact Customer Services as soon as possible, within the aforementioned seven (7) working day period. All products returned to us must be as complete, including accessories and original packaging as received.
15. Your Account
Each account holder has the ability to register their account to access account management features such as checking order histories or leaving product reviews. Access to these features requires a password. It is the user’s responsibility to create a strong password; keep their password confidential and change their password if they believe it has been revealed to a third party.
16. Ratings and Reviews
Customers are eligible to submit a product rating and review for display on the website provided they have had at least one shipped order and have registered their account to access the account management features of this website.
Onecsn.com reserves the right to reject, edit or remove any content at our sole discretion.
Users who submit their content grant onecsn.com: irrevocable, non-exclusive, royalty-free and fully sub-licensable and transferrable rights to use, copy, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media format.
The user represents that they are the sole author, owner or control all rights to the content submitted. That the content submitted is accurate and that all ‘moral rights’ in such content have been voluntarily waived.
Furthermore, the user agrees not to submit any content that is known to be false, inaccurate or misleading; breach any third party’s copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy; that may be considered defamatory, libelous or hateful; any content for which compensation was granted by any third party.
The user agrees to indemnify and hold onecsn.com harmless from all claims, demands and damages brought by a third party against onecsn.com that arise as a result of content and materials supplied by the user.
When you create an Account or if you are asked to enter sensitive information (such as your credit card number), that information is encrypted and is protected with industry standard encryption 128bit SSL. Although OneCSN has taken reasonable precautions to prevent the unauthorized access and alterations of the Website, no system on the Internet is completely secure. OneCSN has no responsibility for any computer viruses and destructive programs that may be inadvertently downloaded from, or purposely inserted on to the Website. If you wish to have your financial information removed, you may contact us at [email protected] or via our contact us page, to request that your information be deleted from our database. For future transactions, you will be required to re-enter your information.
18. LIMITATIONS OF LIABILITY
ONECSNLLC, ITS DIRECTORS, OFFICERS, MEMBERS, EMPLOYEES, SUCCESSORS AND ASSIGNS WILL NOT BE LIABLE FOR ANY DAMAGES TO YOU OR ANYONE ELSE FOR ANY LIABILITY, INCLUDING WITHOUT LIMITATION, DIRECT, INDIRECT, SPECIAL, PUNITIVE, COMPENSATORY OR CONSEQUENTIAL DAMAGES, OR LOSS OF OR DAMAGE TO PROPERTY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS WEBSITE, ANY WEB SITES LINKED TO THIS SITE, OR THE MATERIALS, INFORMATION OR SERVICES CONTAINED ON ANY OR ALL SUCH WEB SITES, AS WELL AS ANY GOODS AND SERVICES PURCHASED ON THIS WEBSITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY. THE FOREGOING LIMITATIONS OF LIABILITY DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.
19. LIMITATION OF REMEDIES
IN THE EVENT OF ANY PROBLEM WITH THE PRODUCTS OR SERVICES THAT YOU HAVE PURCHASED ON OR THROUGH THIS WEBSITE, YOU AGREE THAT YOUR SOLE REMEDY, IF ANY, IS FROM THE MANUFACTURER OF SUCH PRODUCTS OR SUPPLIER OF SUCH SERVICES, IN ACCORDANCE WITH SUCH MANUFACTURER’S OR SUPPLIER’S WARRANTY, OR TO SEEK A RETURN AND REFUND FOR SUCH PRODUCT OR SERVICES FROM SAID SUPPLIER OR VENDOR IN ACCORDANCE WITH THE RETURNS AND REFUNDS POLICIES POSTED ON THIS WEBSITE.
OneCSN and its affiliates attempt to be as accurate as possible when describing products. However, onecsn.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by onecsn.com itself is not as described, your sole remedy is to return it in unused condition.
20. Amendment of Site Terms
OneCSN reserves the right to update our Terms and Conditions at any time and at our sole determination. Any update is binding on you and on all users of the Website. Notices of the updates to the Terms and Conditions will be posted on the Website and you may request to be notified of any changes to these Terms and Conditions by subscribing to our newsletters here:
21. Questions or Concerns
If you have further questions or concerns, please visit our Frequently Asked Questions and if you feel like your question was not answered, feel free to contact us via e-mail at [email protected], via our live chat support, or by filling out the contact us form here.